Due to unprecedented demand and very high order volumes from a flurry of wonderful recent press there is currently a delay on processing orders/replenishing stock. We will be in touch directly to keep you posted.

Please accept our apologies for this and we will make it up to you with a Complimentary Gift. Thank you in advance for your patience!

q&a

Q

Are Cwtch Skincare products entirely free from synthetic preservatives?

YesRead More

A

Yes. All the ingredients used in Cwtch Skincare are 100% natural, including our anti-microbial system. In all skincare it is very important to have a preservation system in place to prevent the growth of harmful microbes; but rather than use synthetic preservatives such as phenoxyethanol, or hormone disrupting parabens, we use anti-microbial peptides harvested from the fermentation of foods – such as sauerkraut, coconut or lactobacillus – to prevent the growth of unwanted microbes. We also use Elderberry extract, an oil soluble anti-microbial rich in tannins that not only protects Cwtch Skincare from unwanted microorganisms but has a positive skin benefit in that it helps to tighten the skin.

Q

How do Cwtch Skincare products stay fresh/safe for use without preservatives?

Thanks to our low use of water and natural, broad-spectrum anti-microbial peptides…Read More

A

Microbes only grow in water, and so we have designed our premium skincare using the minimum amount of water. Where our products do contain water or fresh Aloe Vera gel we add a range of 100% natural, broad-spectrum anti-microbial peptides harvested from the fermentation of foods – such as sauerkraut, coconut or lactobacillus – to prevent the growth of unwanted microbes. We also use Elderberry extract, an oil soluble anti-microbial rich in tannins, to protect against unwanted microorganisms.

Q

Which Cwtch Skincare products are suitable for vegetarians/vegans?

All of them!Read More

A

All of them! We don’t use beeswax to thicken our creams, or honey, goat’s milk, bee venom or any other animal-derived ingredients. Cwtch Skincare is a delightful blend of only the finest, most therapeutically active yet safe and gentle plant oils and extracts, selected to nourish even the most delicate baby’s skin.

Q

Why do my SWS Mother & Baby Healing and Moisturising Balm and CARIAD Bump, Breast and Body Mask liquefy in warmer temperatures?

It’s all down to the natural tropical oils! Read More

A

SWS and CARIAD contain a high percentage of superbly moisturising and healing tropical oils that naturally liquefy when warm. Some modern moisturisers change these liquid oils into solid oils by altering their chemistry using a process known as hydrogenation. Unfortunately hydrogenated oils (or trans fats) also negatively affect the function of skin cells; as such, we don’t use them in our skincare, and instead recommend simply that you keep our products cool to prevent them from melting and to keep them as fresh as possible. They are so pure it is a good idea to think of them as food for the skin, and treat them like food by refrigerating them too!

It is fine to use these products in their liquefied state as it doesn’t affect their efficacy – just be careful when opening to avoid spilling; they will set again once cooled/refrigerated.

Q

I am looking for an organic certification on your site but can’t find one. Why is that?

It’s largely to do with the suppliers we choose to support….Read More

A

While all our ingredients are organic (grown and produced using sustainable, chemical-free agricultural practices) a few of our suppliers cannot afford to undertake the expensive lengthy process to obtain official certification. This doesn’t mean, however, that they don’t employ the highest levels of ethical and organic practices to produce truly exceptional ingredients.

Q

I have been advised not to use essential oils during pregnancy. Is it safe to use the essential oils in your pregnancy products?

YesRead More

A

Yes. We only use essential oils deemed safe during pregnancy such as Sandalwood and Vanilla, which are free from allergens.

Q

I have a nut allergy. Do any of your products contain nut oils and should I avoid them if so?

We do not use any nut oils in Cwtch Skincare. Read More

A

We do not use any nut oils in Cwtch Skincare.

Most people with nut allergies react to the oil from more common nuts including almonds, hazelnuts and peanuts (a legume). It is a lot less common to react to the oils of palm fruits like Coconut and Babassu or seed oils like Jojoba, Marula and Plum.

If you do have a nut allergy we would always recommend that you are cautious when trying a new product. Carefully read the ingredients label first. Depending on the severity of your reaction, you may want to test products in the presence of a medical professional. Otherwise trial the product by patch testing for 3-5 days before more general application. If any sensitivity occurs discontinue use immediately.

Q

Are Cwtch Skincare products suitable for use from birth?

Yes – but we recommend you follow the advice of your healthcare professional… Read More

A

Cwtch Skincare products are the safest around, formulated with only the purest natural ingredients. In keeping with the advice of the majority of health care advisers, however, we recommend minimising exposure to anything but warm water for the first month after birth. After the first month it is safe to use all Cwtch Skincare products.

Q

Are Cwtch Skincare products suitable for babies (and mums) with eczema-prone skin?

AbsolutelyRead More

A

Absolutely. The raw plant oils that we use in Cwtch Skincare are a wonderful source of essential fatty acids, essential for the healthy function of your skin. Babassu oil and Coconut oil contain medium-chain fatty acids (Lauric Acid, Caprylic Acid and Capric Acid) that confer protection to the skin by boosting the immunity and protecting against invasion by a broad range of pathogens. MCFAs are also found in breast milk, where they are the leading ingredient that defends newborns from infections for the first few months of their lives, while their immune systems are still evolving. Traditionally these oils have been found to help relieve inflammation, itching and dryness of skin.

Q

At what age should I stop using Cwtch Skincare products on my baby?

There is no upper age limit for Cwtch Skincare products!Read More

A

There is no upper age limit for Cwtch Skincare products. We know mums AND dads who use the TRYSOR Stretch Mark Serum for their facial wrinkles and teenagers who swear by the NOS DA Bath & Gentle Milk Wash for keeping acne at bay. SWS Mother & Baby Healing and Moisturising Balm is not only a magic healer for nappy rash and cradle cap but great for all sorts of dry, irritated and inflamed skin conditions including psoriasis and sunburn.

Q

Help! My baby sucked his fingers and toes after I used the ROWLI POWLI Baby Bedtime Body Oil. Will this harm him?

Not at allRead More

A

Not at all. Like all of our products, the ingredients in ROWLI POWLI Baby Bedtime Oil are derived from edible plants; as such, we are happy that they are safe for use throughout pregnancy and for the protection of your baby’s skin. You can even use SWS Mother and Baby Healing and Moisturising Balm on sore cracked nipples without having to wash it off before breastfeeding.

Q

Are Cwtch Skincare products hypoallergenic?

YesRead More

A

‘Hypoallergenic’ is an unregulated and often-abused term. Cwtch products are labelled hypoallergenic because we only use plant based and natural ingredients. We do not use any petrochemical ingredients, petroleum, paraffin, alcohol or synthetic fragrances and only use the safest natural fragrances and essential oils including Plum extract, Sandalwood oil, vanilla extract, Lavender oil and Cucumber extract.  If you are aware of having a particular sensitivity to any ingredient we always recommend that you read the ingredients list carefully, or ask us if you are unsure of anything. Your safety and comfort is paramount.

Q

Why are Cwtch Skincare products more expensive than some other natural mother and baby products?

It’s all down to our ingredients….Read More

A

We do not use water or cheap mass-produced ingredients in our skincare – except in our NOS DA Baby Wash where water is required to activate the gentle cleanser. We use only the highest quality, organically produced, cold pressed oils and fresh Aloe Vera Gel to blend the most nourishing skincare available, using more than one active ingredient in each product. As we do not dilute the activity of our ingredients with water you will find that our products are concentrated, and you only need use a very small amount for a potent effect. In this way they represent very good value as a little really does go a long way.

Q

Are Cwtch Skincare products ‘pH balanced’?

YesRead More

A

Yes, SWS and NOS DA are pH 5 and pH 6, so are perfectly balanced for your baby’s skin and beneficial in properly maintaining the acid mantle of delicate skin. The other four Cwtch products are oil based and have no water, so no pH, however all are created using oils that work particularly well with the skin’s natural oil secretions and the acid mantle and its natural ability to protect the skin.

Q

What is the shelf life of Cwtch Skincare products?

It slightly differs per product, depending on the active ingredients…Read More

A

Our oil-only products (TRYSOR, SCRWB, CARIAD AND ROWLI POWLI) have a shelf life of 2 years, or 6 months once opened.

SWS AND NOS DA contain fresh Aloe Vera Gel and have a shelf life of 1 year – 2 months once opened. These need to be kept refrigerated to keep them fresh.

Cwtch Skincare is preservative free. We protect our products from microbial growth by using natural anti-microbial ingredients, such as Elderberry extract and fermented Lactobacillus. These safe ingredients work gently and harmoniously with skin, but are not as strong as parabens and other synthetic preservatives. That is why it is important to consider our fresh skincare to be more like food than conventional cosmetics.

Q

What is the best way to store my Cwtch Skincare products?

Generally in a cool place; SWS and NOS DA must be refrigerated after opening… Read More

A

Most Cwtch Skincare products can simply be kept in a cool place.

SWS and NOS DA both contain fresh Aloe Vera Gel (a much more therapeutically beneficial ingredient than the dehydrated Aloe Vera powder often used in skincare products); as such, it must be kept in the fridge when not in use to maintain freshness for 2 months after opening.

Q

Are Cwtch Skincare products tested on animals?

Absolutely not! Read More

A

Absolutely not! We are passionately against animal testing of cosmetics, and very glad that there is now a ban on all animal testing of cosmetic ingredients and products in the EU. Our products are vegan and cruelty-free.

Q

Do Cwtch Skincare products contain any perfumes or fragrances?

NoRead More

A

We only use 100% natural fragrances derived from Vanilla, Plum and Cucumber called Phytoscents. These are extracted using liquid CO2, are very clean, safe and have no solvent residue in the final extract. They do not contain any natural allergens, and so are perfect for babies and people with sensitive skin. We also use essential oils of Lavender and Sandalwood, steam distilled and of very high quality. We do not use synthetic fragrances, many of which are derived from petrochemical sources and can cause sensitivities in some people.

Q

I see that you use ‘raw’ and ‘live’ ingredients – are these safe for babies?

Yes – and yes! Read More

A

Yes – and yes! ‘Raw’ and ‘live’ ingredients refer to pure, plant-based ingredients that have not been heated to temperatures above 45 degrees Celsius (to ensure and protect their healing and protective compounds). And as our ingredients are derived from edible plants we are happy that they are safe for use throughout pregnancy and for the protection of your baby’s skin. We do recommend that you follow the advice of your healthcare practitioner and do not use any products for the first month of life. This is to ensure your baby’s immune system and blood brain barrier has the necessary time to develop before being exposed to new substances. All baby needs for the first month is to be gently washed in warm water.

Q

Is Cwtch Skincare packaging recyclable?

YesRead More

A

Yes. We use fully recyclable Miron Violet Glass to protect our delicate products from UV light, and to aid naturally in the preservation of the contents.